DelegateEval: Evaluating Platforms for Personal External Service Agents

Authors: Jichao Li , Jinrong Lu , Manjiang Yu , Zhixuan Liu

View a PDF of the paper titled DelegateEval: Evaluating Platforms for Personal External Service Agents, by Jichao Li and 3 other authors

View PDF

HTML (experimental)

Abstract: AI agents that work for an individual over time may also help that individual serve external clients. We define a personal external service agent as an agent authorized and continuously managed by a specific individual to accept client requests, deliver work, and provide ongoing support using that person's knowledge, experience, professional methods, and service boundaries. Such agents could allow individuals to serve more clients with less direct involvement and generate economic value at scale. We propose DelegateEval, a platform-level evaluation framework for agent systems that may combine large language models, reusable skills, protocols such as MCP, and executable tool environments. It covers eight dimensions: ease of creation, service discovery and matching, delivery quality, expertise inheritance, service continuity, learning and improvement, reliability and governance, and efficiency and value. These dimensions assess whether a platform enables people with different backgrounds to turn their expertise into ongoing services that deliver verifiable work, develop capabilities through experience, and remain economically feasible. We present the framework and an experimental design. Complete datasets, executable environments, a unified scoring protocol, and cross-model results remain to be developed and empirically validated.

Comments:

28 pages, 7 figures, 6 tables. Evaluation framework and experimental design

Subjects:

Artificial Intelligence (cs.AI)

Cite as:

arXiv:2611.07508 [cs.AI]

(or

arXiv:2611.07508v1 [cs.AI] for this version)

https://doi.org/10.48550/arXiv.2611.07508

Focus to learn more

arXiv-issued DOI via DataCite (pending registration)

Submission history

From: Jichao Li [ view email ]

[v1]

Thu, 5 Nov 2026 06:13:41 UTC (469 KB)

Full-text links:

Access Paper:

View a PDF of the paper titled DelegateEval: Evaluating Platforms for Personal External Service Agents, by Jichao Li and 3 other authors

View PDF

HTML (experimental)

TeX Source

view license

Additional Features

Audio Summary

Current browse context:

cs.AI

< prev

next >

new

recent

| 2026-11

Change to browse by:

cs

References & Citations

SciX

Google Scholar

Semantic Scholar

export BibTeX citation

Loading...

BibTeX formatted citation

loading...

Data provided by:

Bookmark

Bibliographic Tools

Bibliographic and Citation Tools

Bibliographic Explorer Toggle

Bibliographic Explorer ( What is the Explorer? )

Connected Papers Toggle

Connected Papers ( What is Connected Papers? )

Litmaps Toggle

Litmaps ( What is Litmaps? )

scite.ai Toggle

scite Smart Citations ( What are Smart Citations? )

Code, Data, Media

Code, Data and Media Associated with this Article

alphaXiv Toggle

alphaXiv ( What is alphaXiv? )

Links to Code Toggle

CatalyzeX Code Finder for Papers ( What is CatalyzeX? )

DagsHub Toggle

DagsHub ( What is DagsHub? )

GotitPub Toggle

Gotit.pub ( What is GotitPub? )

Huggingface Toggle

Hugging Face ( What is Huggingface? )

ScienceCast Toggle

ScienceCast ( What is ScienceCast? )

Demos

Demos

Replicate Toggle

Replicate ( What is Replicate? )

Spaces Toggle

Hugging Face Spaces ( What is Spaces? )

Spaces Toggle

TXYZ.AI ( What is TXYZ.AI? )

Related Papers

Recommenders and Search Tools

Link to Influence Flower

Influence Flower ( What are Influence Flowers? )

Core recommender toggle

CORE Recommender ( What is CORE? )

Author

Venue

Institution

Topic

About arXivLabs

arXivLabs: experimental projects with community collaborators

arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website.

Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them.

Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs .

Which authors of this paper are endorsers? |

Disable MathJax ( What is MathJax? )